IT Disorder Prior to Plant Commissioning
A leading glass packaging manufacturer was about to commission a €400 million plant, but its IT infrastructure was unstable: A lack of process structures, an opaque project portfolio, and no clear prioritization jeopardized the deadline. The vacancy in the IT director position exacerbated the crisis.
Four Critical Hurdles
The IT department faced four crucial challenges: a lack of formal processes and structure, overload due to non-prioritized projects, the urgent need to stabilize the IT for plant commissioning, and an acute leadership gap that had to be filled quickly.
Steps Towards IT Stability
The interim IT manager relied on various strategies: a SWOT analysis to establish clear priorities, the introduction of agile methods to increase efficiency, and a roadmap and progress reports.
Operational Excellence Through Implementation of a Clear Strategy
Through stakeholder engagement, the interim IT manager quickly gained insights into the situation, implemented Scrum for iterative progress, and prioritized projects via a roadmap. Progress reports to the board and steering committees ensured transparency and aligned business-IT goals.
